Damage during shipping

Damaged Goods

Damaged or missing items must be reported within 5 days of receipt.  If a shipment arrives damaged or if there is damage to the box, you must:

  • Note damage on the bill of lading and have the driver sign it to acknowledge the damage
  • Contact Sportsmith Customer Service within 5 days of receipt at 888-713-2880  to begin the claim process
  • Save the box and merchandise for inspection